THE EVENT | CONGRESS

The retail industry discusses what’s driving change

Our Congress is the place where the brightest minds share knowledge and experiences and you’re invited to join us in the discussion.

TOPICS

New ideas to tackle retail’s biggest challenges

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Omnichannel

Most consumers are channel agnostic. Their research and shopping journeys are fluid and multimodal, with customers moving between online and offline retailers to make purchases.

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Real Estate

The real estate industry is experiencing a rapid transformation. Tenant dynamics, shifts in customer demographic and digitalization have been, and continue to be, major disruptors for the sector.

Retail Tech

Both brick-and-mortar and online retailers take advantage of enabling technology and automation. The Internet of Things (IoT), Augmented & Virtual Reality (AR/VR) and Artificial Intelligence (AI) are just a few of the tools improving the shopping experience.

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Customer Experience

We believe in putting customers at the center of retail. Whether it’s reinventing loyalty programs or personalizing the buyer experience, retailers need to make use of experience and data to develop strategies that better serve customers.

Supply Chain

Customer convenience, response time and supply and demand flexibility will set a retailer apart from competitors. Businesses need to transform traditional supply chains using tools new technology offers.

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New Retail Models & Trends

Retail is in transition. Sustainability, the circular economy, collaborative models and new marketing tools are all rapidly transforming the sector, providing new opportunities for retailers, but also challenges.

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CONGRESS AREA

Knowledge is everywhere

Digital disruption has change everything. Explore its effects in real case studies.

  • Congress area
  • VIP Meeting area
  • Break area
  • Speaker's area
CHALLENGE ACCEPTED: WE ANSWER RETAIL QUESTIONS

More retailers are emphasizing their own private label brands, how can brands differentiate now?

RBEWC displays new ways for brands to stand out and add value for costumers.

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